McLaren Group needed a structured, independent approach to worker compliance across a complex labour supply chain. Compliance.One delivered a UK-wide audit and assurance programme to help recruitment agencies work to a single, consistent Right to Work standard.
The client and the challenge
McLaren Group is a UK construction, property and development business delivering projects across commercial, residential, logistics, retail and public-sector environments. Multiple recruitment agencies supply temporary labour across its operations.
Different agency onboarding processes created inconsistencies in identity verification, document retention, repeat checks, visa and permit monitoring, and fraud-prevention controls. McLaren wanted better visibility of these processes and assurance that suppliers were meeting contractual and legislative obligations.
A targeted, UK-wide audit programme
Senior members of the Compliance.One audit team assessed every supplying agency across ten worker-compliance areas:
- Right to Work checks
- Identity verification processes
- Document authenticity controls
- Visa and permit expiry tracking
- Repeat-check processes
- Worker onboarding governance
- Fraud-prevention measures
- Data-protection compliance
- Worker-records management
- Site-level compliance alignment
This provided an evidence-based view of compliance across the supply chain. Every supplying agency was brought into an annual audit cycle to support continued assurance and early identification of risk.
From findings to corrective action
Where the audit identified an issue, Compliance.One engaged directly with the agency, informed McLaren stakeholders and agreed a remediation plan. Corrective actions were then implemented and verified.
Regular compliance reports, risk escalation summaries, supplier performance insights and governance recommendations gave McLaren continuing visibility of its labour supply chain.
The results
- A consistent Right to Work standard: a unified approach strengthened worker-eligibility assurance across suppliers.
- Gaps addressed: issues in documentation, repeat checks and visa monitoring were remediated before they became operational or legal issues.
- Stronger agency governance: suppliers improved onboarding, identity checks and document-verification controls.
- Greater visibility: evidence about agency practices supported supplier management and decision-making.
- A repeatable assurance model: an ongoing partnership combined audit, remediation, reporting and annual re-audit.
Client feedback
“Compliance.One has provided valuable assurance around the compliance of our labour supply chain. The audits not only confirmed areas where our existing controls are working well but also highlighted potential issues and areas for improvement. These have been actioned and have helped us further strengthen our processes and approach to compliance.”
Steve Button
Procurement and Supply Chain Director, McLaren Group
